More than 15% of patients are at high risk for leaving their current physician and medical practice, according to a recent study .

Source: "Press Ganey Identifies Key Drivers of Patient Loyalty in Medical Practices ," Press Ganey Press Release, December 10, 2013, http://www.pressganey.com/pressroom/13-12-10/Press_Ganey_Identifies_Key_Drivers_of_Patient_Loyalty_in_Medical_Practices.aspx