Navicure
recently released results from their survey on patient billing and payments.
Here are some key findings from the report:
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3 in 4 provider organizations are
able to provide a cost estimate upon request.
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Less than 25% of patients requested a
cost estimate on their last visit.
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51% of providers say it takes
patients more than 3 months to pay in full.
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18% of patients claim it took them
longer than 3 months to pay their last balance.
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1 in 5 providers think online bill
pay is the most effective payment method.
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16% pf patients prefer a provider
website to make payments.
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Source:
Navicure, February 17, 2017
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