Monday, November 18, 2013

Roughly 275,000 people who tried unsuccessfully to enroll in coverage

Roughly 275,000 people who tried unsuccessfully to enroll in coverage on the federal exchange in the early days will be receiving email messages from CMS inviting them to try again. The emails won’t all go out at once, however. “We’re sending in waves,” CMS spokesperson Julie Bataille told reporters on Nov. 12. “We want to make sure we’re inviting people back into the system and their experience will be positive one.” She also noted that over the last weekend, technicians took specific steps to improve the hardware and software systems that will “help improve stability” of the website. In addition, Bataille reiterated CMS’s confidence in meeting its deadline to fix the website. “The site is getting better each week and by the end of November, the site will operate smoothly for the vast majority of users,” she said. (Reprinted from AIS’s Health Reform Week's e-News Alert)

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