Friday, October 24, 2014

Showdown at Highmark Noon: Insurer’s New Narrow-Network Product Prompts a Classic Duel


By James Gutman - October 22, 2014

The health insurance industry’s equivalent of the feud between the Hatfields and the McCoys sprung up again this month, and the new battleground is Medicare Advantage (MA) products for 2015. Specifically, Highmark, Inc. on Oct. 1 unveiled a new MA product, Community Blue Medicare HMO, with both zero-premium, high-cost-sharing and high-premium, low-cost-sharing options available. And the network for the product does not include the providers of its fellow Pittsburgh-area giant and archrival UPMC.

This in itself wouldn’t be particularly notable were it not for the context, which includes a consent decree in state court that Pennsylvania officials had induced Highmark and UPMC to sign this summer in an effort to resolve their longstanding and public dispute over just about everything. That consent decree defined Medicare beneficiaries as a “vulnerable population” for which Highmark would have to negotiate in good faith to reach an “in-network” agreement with UPMC covering hospital and physician services, among other things. But the document did not specifically prohibit Highmark from offering a narrow-network product.

When it became clear that this is exactly what Highmark is doing for 2015 on one of its numerous MA products, the outcry came quickly. UPMC’s formidable public affairs staff said it “reached out to the state” when it learned “Highmark intended to violate the consent decree,” and three state agencies, in a recently rare display of bipartisanship in Pennsylvania, quickly said they’ll seek remedies in Commonwealth Court for the consent-decree violations, although they also criticized both companies for their “continued discord.” When Highmark didn’t back down, contending the agencies were well aware of its plans for the new product while the consent decree was being negotiated, the agencies did file suit to prohibit Highmark from marketing any limited-network MA product that excludes UPMC providers.

This was just the beginning. One of the state agencies, on the same Oct. 10 date of the lawsuit, sent agents and brokers in Pennsylvania a one-page notice warning them against offering the new Community Blue product. (An insurance broker a few days later cautioned agents they could lose their license as well as be fined by the state if they did market the product.) Also on Oct. 10, Highmark sued the state in federal court to block the Pennsylvania enforcement actions, maintaining that CMS had approved the product, that federal law supersedes state law and that the insurer had offered UPMC a chance to participate in the new product but was turned down.

What do you think of this situation? Is Highmark right when it contends that halting the product would be against the interest of Pennsylvania seniors? Is UPMC right when it says the insurer’s actions are the equivalent of dirty pool? Do brokers have any feasible options aside from not selling the product? How should the entire situation be resolved? And is this clash of titans destined to be replicated in other MA markets in the coming years, or is this just a case of “bad blood” that no consent decree can overcome?

http://aishealth.com/blog/medicare-advantage-and-part-d/showdown-highmark-noon-insurers-new-narrow-network-product-prompt?utm_source=Real%20Magnet&utm_medium=Email&utm_campaign=55637447

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