Monday, October 12, 2015

1 in 4 Used a Scorecard to Compare Provider Performance


The Deloitte Center for Health Solutions recently conducted a survey on healthcare information technology use among Americans. Here are some key findings from the report:

·         22% of respondents used technology to access, store and transmit health records in the last year.

·         The number of respondents who went online for cost information rose from 11% in 2013 to 16%.

·         71% of all those surveyed said they have not gone online for cost information but are likely to in the future.

·         1 in 4 used a scorecard to compare doctor, hospital or health plan performance, up from 19% in 2013.

·         34% strongly believe doctors should encourage patients to raise questions

·         Almost half of respondents(49%) most trust physicians as a reliable source of information on treatments.

Source: Deloitte Center for Health Solutions, October 5, 2015

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