“A lot of people would prefer to pick up [specialty medications] at the store because you don’t have to wait at home, you don’t have to worry about the temperature integrity, you don’t have to worry about the physical integrity, so patients really like it. It helps to make the whole process much less disruptive to their lives.”
— Alan Lotvin, M.D., executive vice president of specialty pharmacy for CVS Caremark, told AIS’s Drug Benefit News when describing his firm’s new Specialty Connect program, which improved optimal adherence from 66% to 79% in an 18-month pilot.
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