2014 Sherlock Benchmark Summary for Medicare Plans Admin. Costs

According to the October 2014 Edition of Plan Management Navigator by Sherlock Company:

Functional Area	2012 %Change	2012 % Change (Constant Mix)	2013 % Change	2013 % Change (Constant Mix)
	(As Reported)		(As Reported)
Sales and Marketing	10.5%	10.0%	-8.9%	-5.9%
Provider & Medical Management	1.6%	6.1%	-1.1%	0.2%
Account & Membership Management	-0.6%	1.4%	-5.3%	8.1%
Corporate Services	7.9%	8.0%	3.4%	2.7%
Total	7.3%	7.4%	-1.9%	3.8%

Note: 2013 is the baseline year. Data from Figure 3.




Source: Sherlock Company