The North Carolina Dept. of Insurance (DOI) last month ...

... said it had launched an examination of Blue Cross Blue Shield of North Carolina, the state's largest health insurer, after receiving more than 1,000 formal customer complaints and thousands of calls. Many of the complaints are related to overbilling and an inability to confirm coverage, particularly among those who signed up for coverage through the state's federally run insurance exchange. Insurance Commissioner Wayne Goodman (D) met with executives from the Blues plan before the examination was announced. The examination will monitor compliance with statutes and regulations, according to the DOI.