Accenture recently released their annual Technology Vision for Insurance report. Here are some key findings from the survey:
- 63% of respondents believe that wearable technologies will be adopted broadly by the insurance industry
- Almost one-third said they are already using wearables to engage customers, employees or partners.
- 73% of insurers said that providing a personalized customer experience is one of their top three priorities
- Half claim to already see a positive return from their investment in personalized technologies
- 75% believe the next generation of platforms will be led by insurance players, not technology companies
- Half (51%) said they plan to partner with major digital technology and cloud platform leaders
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