- 48% of respondents said they have read healthcare reviews
- 24% of respondents said they have written a healthcare review
- 68% of those who have read healthcare reviews, said they have used the information to select a doctor, hospital and to a lesser extent, a health plan, pharmacy and drug or medical device.
Source: "Consumer ratings becoming a matter of dollars and cents on Healthcare’s bottom line, finds PwC’s Health Research Institute," PricewaterhouseCoopers Press Release, April 9, 2013, http://www.pwc.com/us/en/press-releases/2013/consumer-ratings-becoming-a-matter-of-dollars.jhtml
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