Be sure to check out the “Operational Tips for Agents/Brokers Assisting Consumers with Plan Year 2016 Enrollments in the Federally-facilitated Marketplaces (FFMs)”

Be sure to check out the “Operational Tips for Agents/Brokers Assisting Consumers with Plan Year 2016 Enrollments in the Federally-facilitated Marketplaces (FFMs)” resource now available on the Agents and Brokers Resources webpage. This document provides agents and brokers with answers to frequently asked questions about consumer enrollment, including:

·         How agents and brokers can assist with enrollments

·         The Marketplace 2.0 Application

·         The Direct Enrollment Pathway

·         Reenrollment

·         Capturing National Producer Numbers (NPNs) on applications

·         Registration

 

Stay informed and make the most of the last few days of the plan year 2016 Open Enrollment period!

 

Contact Us: 

·         For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.govor call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”

·         Direct questions about a client’s Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596. Direct questions about SHOP Marketplace coverage to the SHOP Marketplace Call Center at 1-800-706-7893.