Vitals recently conducted a survey on physician interaction with online reviewers. Here are some key findings from the report:
·
Over 80% of doctors
monitor their reviews and ratings online.
·
1 in 3 doctors said
they monitor reviews monthly, and 12% check them weekly.
·
13% of doctors said
they almost never monitor online feedback from patients.
·
One third of doctors
have responded to online patient feedback.
·
25% of U.S. adults
consult online doctor-rating sites.
·
200,000 patients leave
a review or rating each month on Vitals, the largest collection of reviews.
Source: Vitals, August 11, 2015
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