Marketplace Assister Programs Helped 5.9M Consumers This Year

Kaiser Family Foundation recently conducted a survey regarding health insurance marketplace assister programs and brokers. Here are some key findings from the report:

·         91% of Assister Programs and 86% of brokers this year had also helped Marketplace consumers last year.

·         Over 4,600 Assister Programs served consumers, collectively employing 30,400 full time staff/volunteers.

·         79% of Assister Programs said consumers sought help because they lacked confidence to apply alone.

·         1 in 5 Assister Programs reported having to turn away at least some consumers this year.

·         Assister Programs helped an estimated 5.9 million consumers this year.

·         27% of Assister Programs are very certain that funding will be available to support them next year.

Source: Kaiser Family Foundation, August 6, 2015