1. Disclose price and quality information to consumers- Only 25
percent of healthcare consumers obtain cost estimates from their providers
2. Participate in health plan selection- Hospitals should
examine whether or not they are actively communicating with consumers
3. Work with local policies and regulations- Hospitals should
assess how well laws align with their strategies as an organization
4. Assess value and branding- Hospitals must remember the
importance of being a trusted community institution
5. Look at network contracting- Hospitals that aren't already
preferred providers within health plan networks should determine what they must
do to be included
Source: American Hospital Association
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