- Resources for Agents and Brokers
- Small Business Health Operations Program (SHOP) Marketplace Corner
- Spotlight on Eligibility and Enrollment
- Did You Know? The Plan Year 2016 Agent and Broker FFM Registration Completion List Has a New Look!
- Follow Us on Twitter
- Contact Us
Resources for Agents and Brokers
Small Business Health Operations Program (SHOP) Marketplace Corner
Connect with the SHOP Marketplace on LinkedIn
Spotlight on Eligibility and Enrollment
Did You Know?
The Agent Broker FFM Registration Completion List has a new look, but can still be accessed via the Agent and Broker FFM Registration Status Page. The Registration Completion List contains National Producer Numbers (NPNs) for agents, brokers, and web-brokers who have completed FFM registration. In this new format, a separate entry will appear for each plan year in which an agent, broker, or web-broker has completed registration. CMS anticipates refreshing the FFM Registration Completion List every Friday by 4:00 PM ET.
You can check your registration status by entering your NPN in the search functionality on the top right of the dataset (see the magnifying glass icon). To get a better idea of the new look and feel of the Registration Completion List, click here. You can also check out the FFM Registration Completion List Data Dictionary on the Agent Broker FFM Registration Status Page. The Data Dictionary is a list of the data fields and descriptions provided in the Registration Completion List spreadsheet.
Follow Us on Twitter
You can find important information and updates by following the CMS and HealthCare.gov Twitter handles (@CMSGov and @HealthCareGov) or by searching for the hashtags #ABFFM or #ABFFSHOP on Twitter.
For questions pertaining to the FFM agents and brokers program, including FFM registration requirements, or to subscribe to this newsletter, please contact the FFM Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov.
You may also contact the Agent and Broker Call Center by calling 1-855-CMS-1515 (855-267-1515) and selecting option “1.” Call Center Representatives are available Monday through Saturday from 8:00 AM to 10:00 PM ET.
This call center does not have access to consumer information and is not able to handle specific questions or issues with a consumer’s application. Please continue to call the Marketplace Call Center at 1-800-318-2596 for assistance related to enrolling consumers in coverage through the Individual Marketplaces. For assistance related to coverage through the SHOP Marketplace, contact the SHOP Call Center at 1-800-706-7893.