Thursday, July 14, 2016

July 14 is the deadline for completing any other plan year 2016 registration requirements,

...including completing identity proofing, signing the applicable Agreement(s), or printing copies of your Registration Completion Certificate(s). Plan year 2016 Federally-facilitated Marketplace (FFM) registration and training for agents and brokers will close on the Marketplace Learning Management System (MLMS) on July 15 at 11:59 AM ET.


The window for registering for a new plan year 2016 FFM training curriculum has closed. If you have not enrolled in a plan year 2016 training curriculum, we encourage you to wait until the CMS announces the training options for plan year 2017 are available via the CMS Enterprise Portal later this summer.


Please visit the Agents and Brokers Resources webpage to view “Myths and Facts about the Closing of the MLMS for Plan Year 2016 Agent and Broker FFM Registration and Training.” This document provides valuable information to assist agents and brokers with the transition from plan year 2016 to plan year 2017.


Contact Us:


For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at or call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”


Direct questions about a client’s Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596.


Direct questions about SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.

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