As these sent emails are not posted
publicly, to retrieve the complete email messages, use these email subject
lines, dates of receipt (noted in parentheses), or keywords derived from the
summaries to search for them in your email account. You can also refer to the
additional resources noted as hyperlinks in the summaries to learn more.
Plan year 2017 registration
and training opens on Monday, August 1! (July 26)
CMS is pleased to announce that
plan year 2017 registration and training will open on Monday, August 1. Agents
and brokers will be able to log in to their CMS Enterprise Portal user accounts
and access the Marketplace Learning Management System (MLMS) for the
CMS-developed training or to be redirected to a CMS-approved vendor’s training.
Remember: Even if you
successfully completed plan year 2016 registration, you can only assist
consumers until October 31, 2016 when your plan year 2016 FFM Agreement(s) for
the Individual Marketplace and/or Small Business Health Options Program (SHOP)
Marketplace expire. You must complete plan year 2017 registration and training
to help consumers with 2016 coverage during November and December 2016, or to
help them enroll for the first time or re-enroll in coverage for plan year 2017
when Open Enrollment begins on November 1.
2016 State-Based
Marketplace (SBM) Public Use Files (July 26)
To facilitate greater access to
Marketplace data, CMS released a set of SBM public use files, which contain
data associated with certified qualified health plans (QHPs) and stand-alone
dental plans within state-operated Marketplaces. To
download the files, visit: www.cms.gov/CCIIO/Resources/Data-Resources/sbm-puf.html
Avoid compensation delays
by confirming you have a single CMS Enterprise Portal account (July
27)
See the Avoiding
the Creation of a Duplicate CMS Enterprise Portal Account Quick Reference Guide to learn about self-service options you can use to find
out if you have a CMS Enterprise Portal account, and how to retrieve your FFM
User ID and password, or reset your password. If you are new to the FFMs, you
can set up a CMS Enterprise Portal account at https://portal.cms.gov/wps/portal/unauthportal/home/
by selecting the “New User Registration” link.
Slides from plan year 2017
registration & training webinars (July 27)
CMS has posted the slides from the
plan year 2017 FFM registration and training webinars for both new
and returning
agents and brokers in the “Agent and Broker Webinars” section of the Agents
and Brokers Resources webpage. You can also register for one of the
remaining webinar sessions by selecting one of the webinar dates in that
section of the webpage.
CMS releases new videos for
agents and brokers (July 28)
CMS has
released two new videos for agents and brokers participating in the FFMs:
- Agent
and Broker Interactions with the FFM and QHP Issuers explains how agents and
brokers assist consumers in applying for and enrolling in coverage through
the FFMs, and when agents and brokers are allowed to be compensated by
issuers for enrollment transactions.
- How
to Add an Agent, Broker, or Web-broker Corporate Entity’s National
Producer Number (NPN) to the FFM Registration Completion List shows how agents and
brokers serving as a corporate entity’s authorized representative can
ensure the entity’s corporate NPN is properly registered in their MLMS
profiles and on the Agent and Broker FFM Registration Completion
List.
Learn
how to help consumers who could lose eligibility for financial help because
they are dually enrolled/eligible for Marketplace coverage and Medicaid or the
Children’s Health Insurance Program (CHIP) (July 28)
CMS uses periodic data matching
(PDM) to confirm consumers who are enrolled in Marketplace coverage and
receiving advance payments of the premium tax credit and cost-sharing
reductions are not also enrolled in or eligible for minimum essential coverage
through Medicaid or CHIP. To learn more about how you can help these consumers,
log in to www.REGTAP.info
to register for the “Summer 2016 PDM for Consumers with Medicaid or CHIP
Minimum Essential Coverage ” webinar on August 5 at 1:00 PM Eastern Time.
Contact Us
- For information about the FFM agent and broker program,
contact the Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov
or call the Agent and Broker Call Center at 1-855-267-1515 and select
option “1.”
- Direct questions about a
client’s Individual Marketplace plan to the Marketplace Call Center at
1-800-318-2596.
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