CMS has posted hyperlinks on the Agents
and Brokers Resources webpage to a number of additional resources to
explain the process and requirements as well as answer frequently asked
questions:
- Slides from the “Plan Year 2017 FFM Registration and
Refresher Training for Agents and Brokers Returning to the
Federally-facilitated Marketplaces (FFMs)” and “Plan Year 2017 FFM
Registration and Training for Agents and Brokers New to the FFMs” webinars
- Quick Reference Guide: Plan Year 2017 FFM Registration
for Agents and Brokers
- What’s New for Agents and Brokers for Plan Year 2017
FFM Registration
- Myths and Facts about FFM Plan Year 2017 Registration
for Agents and Brokers
- Marketplace Learning Management System (MLMS)
Frequently Asked Questions
- How to Add an Agent, Broker, or Web-broker Corporate
Entity’s National Producer Number (NPN) to the FFM Registration Completion
List video
Be sure to check the Agents
and Brokers Resources webpage for more information in the coming weeks. You
can also register at www.REGTAP.info
for one of two remaining plan year 2017 registration and training webinars
CMS is hosting (on August 4 and August 10). You are welcome to attend either of
the sessions, but CMS asks that you only register for one session.
Contact Us:
- For information about
the FFM agent and broker program, contact the Producer and Assister Help
Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov or call
the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”
- Direct questions about a
client’s Individual Marketplace plan to the Marketplace Call Center at
1-800-318-2596.
- Direct questions about
SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.
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