2% Have Access to Video Physician Visits

Nielsen Strategic Health Perspectives recently conducted a survey on access to digital tools for healthcare. Here are some key findings from the report:

·         15% use email to communicate with their provider.

·         1 in 5 (21%) have access to online appointment scheduling with their doctors.

·         9% receive appointment reminders by text.

·         Less than half (45%) receive telephone appointment reminders.

·         3% are able to send a photo of a medical condition over email.

·         Video visits are available to 2% of those surveyed.

Source: Nielsen Strategic Health Perspectives, November 4, 2015