Please be advised that the Marketplace Learning Management System (MLMS) Profile Page for Agents and Brokers was updated last week ...

... Please be advised that the Marketplace Learning Management System (MLMS) Profile Page for Agents and Brokers was updated last week as part of a system upgrade deployment. This update removed the grey confirmation code box from the MLMS Profile Page. Prior to this update, agents and brokers who completed plan year 2016 Federally-facilitated Marketplace (FFM) training with a CMS-approved vendor received a confirmation code from the vendor via email. The agents and brokers would then log back in to the MLMS via the CMS Enterprise Portal, enter the confirmation code on the profile page and execute the applicable FFM Agreement(s). 

Agents and brokers who complete plan year 2016 FFM training with a CMS-approved vendor from July 1 until the MLMS goes dark on July 15, 2016 at 11:59 AM Eastern Time will receive instructions from their selected vendor and the MLMS staff on how to record their completion of the training curriculum in the MLMS and access the FFM Agreement(s) without using the confirmation code.  

We apologize for the inconvenience.

Contact Us:

·         For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.govor call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”

Direct questions about a client’s Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596. Direct questions about SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.